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How Does a Builder Warranty Work in Lubbock?

Buying a new construction home in Lubbock comes with one major perk: a builder warranty. It’s meant to protect you from costly surprises after move-in—but it’s not a blanket insurance policy.

Let’s break down what a typical builder warranty includes, what it excludes, and how to make sure you get what you’re promised.

1. The Three Layers of Coverage

Most reputable builders follow a 1-2-10 warranty structure, which covers different components for different periods of time:

  • 1-Year Warranty (Workmanship & Materials):
    Covers finishes like flooring, paint, cabinets, doors, trim, and plumbing fixtures. Basically, if it’s cosmetic or part of your daily living experience, it’s included for the first year.

  • 2-Year Warranty (Systems):
    Covers the “behind-the-scenes” parts—electrical, plumbing, and HVAC systems. If your heater stops working or outlets fail, this is where protection kicks in.

  • 10-Year Warranty (Structural):
    Covers major structural defects such as foundation issues, load-bearing walls, and framing integrity.

2. What’s Not Covered
Warranties don’t cover normal wear and tear, weather damage, or maintenance neglect. If your door swells because you skipped sealing it, that’s on you.

They also exclude damage from settling cracks (unless structural) and issues caused by landscaping or irrigation changes after closing.

3. How to File a Claim
Most builders require you to submit warranty requests in writing. Keep a running list of items that need attention during your first year—like sticky doors or nail pops—then schedule a one-year walkthrough for repairs.

If the builder partners with a third-party warranty company, you’ll receive instructions at closing. Make sure you keep those documents somewhere accessible.

4. Why It Matters in Lubbock
West Texas weather—wind, dust, hail, and shifting soil—can put pressure on new homes. Knowing your warranty coverage upfront helps you act fast if something goes wrong.

When I represent buyers, I make sure they understand their builder’s warranty before signing—who’s responsible, how long coverage lasts, and what documentation is required.

Because a home warranty isn’t just fine print—it’s your safety net against expensive surprises.

In a market as active as Lubbock’s, peace of mind is worth its weight in concrete.

— Insights from Tess Hernandez, Realtor | Reside Real Estate

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Work With Tess

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